Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

Download Dr. iQ - our practice mobile app

Access Dr. iQ our practice mobile app

Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
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Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

The fastest way to access our services is generally via our Dr. iQ app. If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

Important Notice for Springfield Medical Centre Patients

Springfield Medical Centre has now merged with The Practice St Alban’s and Nirmala. The Practice St Alban’s is located less than 500 meters from Springfield and, to make this change as easy as possible, all of Springfield’s patients have been automatically transferred to our practice unless alternative requests have been made. Please note calls are not currently being diverted from the Springfield telephone number. If you would like to speak to someone at The Practice St Alban’s please call us on 0115 927 3444.

Click here for directions to The Practice St Alban’s From Springfield Medical Centre

Omar Din

cqc-ratings
nhs
14/06/2017

Falmouth Practice: Carers afternoon Weds 16 August 2017

Join us at our Carers afternoon on Wednesday 16 August 2017 from 1.00pm to 3.00pm taking place at Falmouth Road Practice. See the poster below. This is for you if you are: A […]
27/05/2017

May Bank Holiday 2017 Surgery Times

Please note that The Hambleden Clinic, Queens Road Surgery, Silverlock Medical Centre and Falmouth Road Group Practice will be operating the following schedule till Tuesday 30th May […]
12/05/2017

Disruption to NHS services across the UK

**Update: Sat 13 May 2017 – 8am** Dear Patients, Please note that our services have resumed with some continued disruption to our NHS email which may […]
11/04/2017

Easter 2017 Surgery Times

Please note that The Hambleden Clinic, Queens Road Surgery, Silverlock Medical Centre and Falmouth Road Group Practice will be operating the following schedule till Tuesday 18th April […]
18/03/2017

Falmouth Road: Improvements to telephone from 18 April

Dear Patients, We are committed to improving accessibility, and we know that we can achieve this by making some important changes to our telephone system. Further to […]
27/01/2017

Queens Road: Welcome Event and Carers Fair

I would like to warmly invite you to join us for a celebratory event in our new surgery building on Tuesday 7th February 2017 3pm – 4pm. Now that […]
16/01/2017

AT Medics accept caretaker contract for Falmouth Road Group Practice

AT Medics commenced its caretaker management contract for Falmouth Road Group Practice on 16 January 2017. With extensive experience in clinical turnaround, AT Medics has embraced […]
25/11/2016

Silverlock: Good CQC Rating

CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors […]
03/11/2016

Queens Road: We are moving!

We have listened to your feedback about our premises, and we agreed that we needed to relocate to a more suitable site with improved facilities and […]
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