Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

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Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

The fastest way to access our services is generally via our Dr. iQ app. If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

IMPORTANT UPDATE
Accessing our services from Friday 28 January 2022
until 10am on Monday 31 January 2022

Clinical computer systems for all surgeries will be unavailable from midday on Friday 28 January 2022 until 10am on Monday 31 January 2022. We will be unable to issue repeat prescriptions during this time.

Please request your repeat prescription by 18:30 on Wednesday 26 January 2022 to ensure this will be looked at before midday on Friday.

Please only contact the practice if your problem is a non-life-threatening emergency that cannot wait until Monday. Life-threatening emergencies should call 999 as normal.

Follow the link below for further details.

Emergencies

cqc-ratings
nhs

Emergencies

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

URGENT CARE CENTRE AT GUY’S HOSPITAL

Open: 8am – 8pm, 365 days a year
An alternative to accident and emergency (A&E) for a range of minor injuries and urgent medical problems. The Urgent Care Centre is a walk-in NHS service for patients whose condition is urgent enough that they cannot wait for the next GP appointment (usually within 48 hours) but who do not need emergency treatment at A&E. It is staffed by a GP working alongside emergency nurses.

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation or for out of hours care.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more…

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